Senior Business Analyst (Finance)

Tallinn or Tartu | Full-time


Boku Estonia (formerly Fortumo) is part of Boku Inc., a leading global provider of mobile payment solutions. Our Mobile First Payments Network 'M1ST' features 330+ mobile payment methods, including mobile wallets, direct carrier billing, and real-time payments schemes, reaching over 7 billion mobile payment accounts in 91 countries - all through a single integration. Boku's customers include some of the world's largest companies: Amazon, Apple, Meta Platforms, Google, Microsoft, Netflix, Sony, Spotify and Tencent. In 2021, the total processed value of transactions through our platform exceeded $8 billion.

We are a close-knit team of experienced people who want to constantly grow and learn from each other. Together, we are building a platform that serves a business-critical role for some of the world’s largest digital entertainment companies.


What is the context of this role ?

At the heart of Boku’s payment operation is our ability to collect and settle money around the world for our merchants who sell products and services internationally. The speed and efficacy of this operation depends heavily on workflows and tools that Boku uses to accurately record, reconcile, and settle payment activities across our business. As our Senior Business Analyst, you will be responsible for managing the technology and workflows used to meet the increasingly complex requirements that Boku’s customers have for receiving funds quickly, frequently, and efficiently.


Unlike traditional business analyst roles, you will be supported by your own dedicated engineering team and serve under the direction of both the Chief Product Officer and Chief Financial Officer. From day 1, you will oversee a number of critical technologies used for managing the company’s payment contracts, executing reconciliation procedures, and producing settlement reports. You would be expected to collaborate directly with the payment operations group in order to co-design the processes and tools that will enable the kind of operational performance needed to power Boku’s business growth. You would also need to work with Finance Accounting to ensure they can satisfy their compliance requirements and meet the expectations of auditors. 


As a Business Analyst you will :  

  • Gather requirements and scope projects, facilitate discussions and drive the solution design.
  • Develop project deliverables and milestones.
  • Drive and stay on top of project execution and highlight risks.
  • Proactively remove obstacles to drive momentum and progress.
  • Manage issue escalations and provide support to teams balancing competing priorities.
  • Manage communications between project stakeholders on requirements, schedules and risks.
  • Become a subject matter expert on reconciliation and settlement.
  • Provide expert support and liaison with other cross-functional teams including finance, legal, product, engineering, analytics, and business development.
  • Translate company needs and product concepts into detailed requirements and prototypes.
  • Scope and prioritize activities based on business needs and company impact.
  • Design systems and processes based on various business and technical requirements; see each project through its complete lifecycle including design, implementation, testing, post-production support, and end-of-life support.
  • Facilitate and manage technical projects and large-scale programs, working closely with product teams, engineering teams, analytics, operations, and other cross-functional teams to deliver solutions that achieve the optimal balance of time to market, cost, and scope.
  • Develop and evangelize a solution and roadmap both internally and externally to build awareness, understanding, and enthusiasm for the tools that power Boku’s payment operations.


We really want you to:

  • Have 3-5 years of experience in business analyst  (or similar) role  
  • Have basic understanding of how finance/accounting works (the deeper the understanding, the better)
  • Have solid technical understanding and/or hands-on experience in software development.
  • Have proven track record of designing large, cross-functional systems and processes, and managing all aspects of a successful project throughout its lifecycle.
  • Have strong communication, organization, and planning skills.
  • Have strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
  • Have a drive to improve processes and ability to identify inefficiencies.
  • Have experience in reconciliation, auditing, accounting, payments, or treasury.(Nice to have)
  • Have experience in a payment or fintech company. (Nice to have)


And in return, among other things, we offer:

  • Stock options for publicly listed Boku Inc
  • Extra vacation days between Christmas and New Year
  • Impact to do great things on a global scale while working together with the leading companies in the industry
  • Work-life balance, we are involved in the Family Friendly Employer program
  • Independence in defining your role: the freedom to act and take responsibility
  • A cozy working environment at our offices in the city centre of Tallinn and Tartu
  • Extra paid sick days for yourself or in case your children are ill
  • Internal & external trainings and much, much more